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Free at-home collection on orders over $150 · Up to 60% less than walk-in labs · HSA/FSA eligible
Free at-home collection on orders over $150 · Up to 60% less than walk-in labs · HSA/FSA eligible
Last Updated: May 1, 2026
Professional Healthcare Labs, Inc. (“PHL”, “we”, “us”, “our”) operates a clinical diagnostic lab and the website at phl.health (the “Service”). This Privacy Policy explains what information we collect when you use the Service, how we use it, who we share it with, and the choices you have. Our handling of protected health information is also governed by our HIPAA Compliance Policy.
We never sell your personal or health information. We share data only with:
We retain account and booking data while your account is active. Lab reports and the accompanying chain-of-custody records are retained for seven (7) years after the date of the test, in line with CLIA and Illinois state retention requirements. Marketing-only contact data is deleted within 30 days of unsubscribe.
Subject to applicable law you have the right to:
To exercise any of these, email care@phl.health with subject “Privacy request”. We respond within 30 days.
All PHI is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is role-based and audited; our infrastructure is hosted in HIPAA-eligible AWS regions in the United States. Despite these measures, no system is 100% secure — see our breach-notification commitments in the HIPAA Compliance Policy.
The Service is intended for adults aged 18 and over and for parents/guardians booking tests for minors in their care. We do not knowingly collect information from children under 13 directly.
Your data is stored in the United States. If you access the Service from outside the US you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
We may update this Policy from time to time. We will post the updated version with a new “Last updated” date and, for material changes, notify registered users by email at least 30 days before they take effect.
Professional Healthcare Labs, Inc.
2220 Hicks Rd, Rolling Meadows, IL 60008, USA
Email: care@phl.health
Phone: +1 (800) 555-0199